FAQ Reading Info

Once I receive payment confirmation e-mail, please allow me 48 hours to responded.

Video And e-mail readings take 2 days to 3 weeks, after payment is received. readings you are agreeing to the terms that all sales are final

 Video and e-mail readings will be sent via e-mail, so please provide a validate e-mail to receive your video link order. 


If you schedule a live reading, I will be in contact via e-mail to schedule a reading by using Zoom or Skype platform both platforms. Sessions can still be done via your computer or phone, and best of all, you do not need to register for an Zoom account or download any software.

How do I use zoom or Skype for my session, which ever one works best for you?

Immediately after you have booked your session, you will receive an email receipt which will include a 5 digit PIN code that will be required to access the private conference room. To start your session, simply visit:You will be send a link which you will use to enter the session. The session will be record so that you can watch it later.

If I Booked a Recorded video Reading: 

You don't have to be present, I can tune into your energies with you name. After reading is completed I will e-mail you, your completed Recorded video reading which you can watch as many times as you like. Please allow 7 days to receive the results of your reading, after payment confirmation

If I Booked am e-mail reading:

I will do reading for you and send it via e-mail or text. Please allow 2 to 3 weeks days to receive the results of your reading, after payment confirmation. If there are any holidays or delays on the 2 to 3 weeks, I will send you an e-mail to let you know to expect a delay.


Payments: We provide paid products and/or services within the Service. As a result, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Legal Requirements

 Jennifer Walker Zen may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of Jennifer Walker ZEN

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against legal liability



- Credit / Debit Cards



©2018 by Jennifer Walker.

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